Privacy Policy

Introduction

Akwatype is committed to protecting the privacy of its users and handling their personal data in a transparent and secure manner. This Privacy Policy describes the types of personal data we collect, how we use, share, and protect them, as well as users' rights regarding their personal data.

Data Collected

The personal data we collect may include:

• First and last name
• Email address
• Billing address
• Company and VAT number (if applicable)

Purpose of Processing

The personal data collected is used for:

• Providing and managing the Services specified in the Terms of use
• Managing the Client relationship
• Billing for the Services
• Handling complaints
• Conducting marketing activities for equivalent services
• Carrying out legal proceedings in case of disputes

Legal Basis for Processing

The legal bases for processing personal data are:

• The ToS, for processing necessary to execute the Contract
• The law, for billing and accounting obligations
• Akwatype's legitimate interest, for Platform security and responding to client emails

Data Sharing

Personal data may be shared with:

• Akwatype's administrative services
• IT service providers and other subcontractors
• Legal auxiliaries in case of disputes

Data Transfer Outside the EU

Akwatype does not directly transfer personal data outside the European Union. However, some third-party services used by the Platform may result in data transfer outside the EU, particularly to the United States. Users are invited to consult the privacy policies of these third-party services:

• Okta-Auth0
• Groovehq
• Pipedrive
• Paddle
• Boathouse
• Axeptio

Users' Rights

In accordance with the French Data Protection Act No. 78-17 of January 6, 1978, as amended, and the GDPR, users have the following rights:

• Right of access
• Right of rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to provide instructions on the fate of their data after their death

To exercise these rights, users can contact Akwatype by email at support@akwatype.io. In case of no response, they can also contact the CNIL.

Data Security

Akwatype implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

Data Retention

Personal data is retained for the duration of the subscription. Contract data is retained for the legal retention period of commercial contracts.

Privacy Policy Changes

Akwatype may update this Privacy Policy from time to time. Users will be informed of any substantial changes by email or via the Platform.